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Dial-Up Username Update

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Dial-Up Username Update

Ultima Networks is changing the way in which its users are authenticated when they dial-up to our servers.

The new format for usernames is:


The old format was:


If you are not sure how to change your dial-up username, please select your operating system for more information.

Macintosh      Windows

Please note: Do not change your email username. You only need to change your dial-up username.

If you are having problems changing your settings, please send email to support at or call our office toll free at 1.888.306.4007.


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