BLILLING SCHEDULE

Monthly recurring charges are invoiced approximately 7-8 days prior to the first of the month. For example, May services would be invoiced on April 23. First time charges are pro-rated from starting date to first of the month, then billed monthly, quarterly or yearly. A ten percent discount is offered to non economy accounts paying yearly.

Project and one-time charges are billed at completion of service or as per contractual agreement.

INVOICE/PAYMENT OPTIONS

The following options are available:

1. Email invoice with payment mailed, or sent by on-line bill pay through your bank.
2. Credit card: Visa, MasterCard or American Express
3. Paper invoices mailed to customer address - $1.00 extra charge

Appropriate authorization forms must be completed for option 2 and 3. Once authorization forms are on file, written notice must be given to make changes.

TERMS OF PAYMENT

Payment is due before the first of the month. Credit card and automatic payment transactions are completed immediately prior to the service period. Invoices become delinquent and are subject to a finance charge of 1.5% per month if payment is not received within 30 days of invoicing.

DELINQUENT ACCOUNTS

When payment is not received before the account expiration date listed on the invoice, service will be suspended until payment is received. A $10 re-activation fee will be assessed to restart service.

CANCELLED ACCOUNTS

Written notification is required to cancel accounts. Payment is due for the entire month if cancellation is on the 1st or later.. It is the customer's responsibility to notify Ultima of any problems with accounts.