|ULTIMA NETWORKS, BILLING
Monthly recurring charges are invoiced approximately 7-8 days prior to the first of the month. For example, May services would be invoiced on April 23. First time charges are pro-rated from starting date to first of the month, then billed monthly, quarterly or yearly. A ten percent discount is offered to non economy accounts paying yearly.
Project and one-time charges are billed at completion of service or as per contractual agreement.
The following options are available:
Appropriate authorization forms must be completed for option 2 and 3. Once authorization forms are on file, written notice must be given to make changes.
TERMS OF PAYMENT
Payment is due before the first of the month. Credit card and automatic payment transactions are completed immediately prior to the service period. Invoices become delinquent and are subject to a finance charge of 1.5% per month if payment is not received within 30 days of invoicing.
When payment is not received before the account expiration date listed on the invoice, service will be suspended until payment is received. A $10 re-activation fee will be assessed to restart service.
Written notification is required to cancel accounts. Payment is due for the entire month if cancellation is on the 1st or later.. It is the customer's responsibility to notify Ultima of any problems with accounts.
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